PRIVACY POLICY

Last updated: 16 March 2026

Sam Chipman Photography respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit this website, make an enquiry, book my services, or interact with an online gallery.

1. Who I am

Sam Chipman Photography is operated by Sam Chipman.

Website: https://www.samchipmanphotography.com/
Email: info@samchipmanphotography.com

For the purposes of UK data protection law, I am the data controller of your personal data.

2. What personal data I collect

I may collect, store, and use the following personal data:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Wedding or event details
  • Information you submit through enquiry forms
  • Information you provide by email, phone, questionnaire, or consultation
  • Payment and billing information where relevant
  • Website usage data, such as IP address, browser type, device information, and pages visited
  • Marketing preferences
  • Gallery activity, favourites, selections, and purchase information where you use an online gallery

I do not intentionally collect personal data from children.

3. How I collect your data

I collect personal data when:

  • you fill out a form on my website
  • you get in touch by email, phone, or social media
  • you enquire about or book my services
  • you sign a contract or complete a questionnaire
  • you make a payment
  • you use an online gallery
  • you place an order for prints or products
  • you browse my website

Some data is collected directly from you. Some is collected automatically through cookies and website technologies.

4. How I use your personal data

I use your personal data to:

  • respond to enquiries
  • provide photography and related services
  • send quotes, contracts, invoices, guides, and client communications
  • manage bookings and consultations
  • deliver galleries and digital files
  • process print and product orders
  • improve my website, services, and client experience
  • keep business records
  • comply with legal, tax, and accounting obligations
  • send marketing communications where you have consented or where I am otherwise permitted to do so by law

5. Lawful bases for processing

Under UK GDPR, I rely on one or more of the following lawful bases:

  • Contract
    Where I need your data to provide services you have requested or booked.
  • Legitimate interests
    Where I use your data in ways you would reasonably expect in order to run and improve my business.
  • Legal obligation
    Where I must process or retain data for tax, accounting, or legal reasons.
  • Consent
    Where consent is required, such as for certain marketing communications or optional cookies.

6. Website forms and enquiries

If you submit an enquiry through my website, I will use the information you provide to respond to you and to discuss my services.

I may retain enquiry information for administrative, record-keeping, and follow-up purposes, even if you do not go on to book.

7. Client data

If you book me, I will collect and use the personal data needed to manage and deliver your booking.

This may include names, contact details, addresses, timings, venue details, family information relevant to the running of the day, and other information you choose to provide.

I use this information to communicate with you, plan your photography coverage, fulfil my contractual obligations, and deliver your final images or films.

8. Online galleries and Pic-Time

I use Pic-Time as a third-party service provider to host online galleries, deliver digital images, allow favourites and selections, and where applicable, offer print and product ordering.

When you interact with a gallery hosted through Pic-Time, personal data may be processed by Pic-Time on my behalf. This may include:

  • your name
  • your email address
  • your IP address
  • browsing activity within the gallery
  • favourites and selections
  • purchase activity
  • information needed to provide gallery access and related services

Pic-Time may also use cookies and similar technologies to operate its platform and improve user experience.

For more information, please refer to Pic-Time’s own policies:

Pic-Time Terms of Service: https://www.pic-time.com/#TermsOfService
Pic-Time Privacy Policy: https://www.pic-time.com/#PrivacyPolicy

9. Print orders and fulfilment

If you order prints, albums, frames, or other products through an online gallery or through me directly, I may need to share relevant information with trusted print labs, album suppliers, or fulfilment partners in order to process and deliver your order.

This will usually include only the information necessary to complete the order.

10. Marketing

If you opt in to receive marketing emails, updates, or offers from me, I may use your contact details to send you those communications.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting me directly.

I do not sell your personal data.

11. Sharing your data

I may share your personal data with trusted third-party providers where necessary to operate my business and deliver my services.

These may include:

  • website hosting providers
  • email providers
  • CRM and workflow systems
  • online gallery platforms such as Pic-Time
  • payment processors
  • print labs and album suppliers
  • accountants, legal advisers, or insurers where necessary
  • analytics and website performance tools

I only share data where it is genuinely needed and take reasonable steps to work with providers who handle personal data appropriately.

12. International transfers

Some third-party providers I use may store or process data outside the UK.

Where this happens, I take reasonable steps to ensure that appropriate safeguards are in place so that your personal data remains protected in line with applicable data protection law.

13. How long I keep your data

I keep personal data only for as long as necessary for the purposes set out in this policy, including legal, tax, accounting, and record-keeping requirements.

As a guide:

  • enquiry data may be retained for administrative and follow-up purposes
  • client records may be retained for several years for legal, contractual, and tax reasons
  • invoices and financial records may be kept as required by law
  • gallery and image delivery information may be retained for business and service purposes

Clients are encouraged to download and back up their images promptly after delivery.

14. Cookies and website tracking

This website may use cookies and similar technologies to improve performance, understand how visitors use the site, and support embedded or third-party content.

Cookies may be set by me or by third-party services connected to the website.

You can control cookies through your browser settings. If required, a cookie banner or consent tool will be used for non-essential cookies.

15. Embedded content and third-party services

Pages on this website may include embedded content or features from third-party platforms such as Instagram, video hosting services, maps, or other plugins.

These third-party services may collect data about you, use cookies, and monitor your interaction with that content, especially if you are logged into their platform.

I am not responsible for the privacy practices of third-party websites or services. You should review their own privacy policies where relevant.

16. Data security

I take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website or online system can ever be guaranteed completely secure.

17. Your rights

Under UK data protection law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request erasure of your data in certain circumstances
  • request restriction of processing
  • object to certain processing
  • request transfer of your data where applicable
  • withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact me using the details on this website.

18. Complaints

If you have concerns about how your personal data is handled, please contact me first and I will do my best to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

19. Changes to this Privacy Policy

I may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised date shown at the top.

20. Contact

If you have any questions about this Privacy Policy or how I handle your data, please contact:

Sam Chipman Photography
info@samchipmanphotography.com